Here’s how it works, its use cases, how to access it, its limitations, notable updates and future outlook. On November 29, Rosário revealed that the bill had been entirely written by ChatGPT, and that he had presented it to the rest of the council without making any changes or disclosing the chatbot’s involvement. The attorneys were sanctioned for filing the motion and presenting the fictitious legal decisions ChatGPT generated as authentic.
Addition of E-Commerce Features (April
ChatGPT is a chatbot created by OpenAI that can process text, image, audio and video data to answer questions, solve problems and more. ChatGPT shows inconsistent responses, lack of specificity, lack of control over patient data, and a limited ability to take additional context (such as regional variations) into consideration. This has led to concern over the rise of what has come to be called “synthetic media” and “AI slop” which are generated by AI and rapidly spread over social media and the internet. The ChatGPT-generated avatar told the people, “Dear friends, it is an honor for me to stand here and preach to you as the first artificial intelligence at this year’s convention of Protestants in Germany”. In July 2024, Futurism reported that GPT-4o in ChatGPT would sometimes link “scam news sites that deluge the user with fake software updates and virus warnings”; these pop-ups can be used to coerce users into downloading malware or potentially unwanted programs. Chris Granatino, a librarian at Seattle University, noted that while ChatGPT can generate content that seemingly includes legitimate citations, in most cases those citations are not real or largely incorrect.
Image and Voice Recognition and Text to Speech Features Release (September
Apart from models, there are modes and tools in ChatGPT that allow you to go beyond basic chatting. As of late 2025, GPT-5 Auto is the default model for most conversations. The sidebar has all your chats and settings, the chat window is where you type prompts, the model picker controls how fast it responds, and the tools menu lets you upload files or access other modes. Similar to a phone’s auto-complete feature, ChatGPT uses a prediction model to guess the most likely next word based on the context it has been provided.
The company also unveiled an open-source technical standard called Agentic Commerce Protocol for merchants to build integrations with ChatGPT, essentially making their products available for purchase within the chatbot. Following the addition of agentic e-commerce and easy checkout features, OpenAI partnered with Walmart, the country’s largest retailer to enhance digital shopping experiences. This could enable ChatGPT to keep track of larger documents and conversations, and to handle more complex projects. Teachers are concerned that students will use it to cheat, prompting some schools to completely block access to it.
- The sidebar has all your chats and settings, the chat window is where you type prompts, the model picker controls how fast it responds, and the tools menu lets you upload files or access other modes.
- In one instance, ChatGPT generated a rap in which women and scientists of color were asserted to be inferior to white male scientists.
- The feature is also still exclusive to ChatGPT users who have a Plus, Team, Enterprise or Education plan.
- In October 2025, OpenAI reported that approximately 0.15% of ChatGPT’s active users in a given week have conversations including explicit indicators of potential suicidal planning or intent, translating to more than a million people weekly.
- According to research conducted by OpenAI and AI safety organization Apollo Research, o1 provides more intelligent answers than GPT-4o while also attempting to deceive users more than any major AI model available.
Applications
- In the 2020s, the rapid advancement of deep learning-based generative artificial intelligence models raised questions about the copyright status of AI-generated works, and about whether copyright infringement occurs when such are trained or used.
- In August 2024, the FTC voted unanimously to ban marketers from using fake user reviews created by generative AI chatbots (including ChatGPT) and influencers paying for bots to increase follower counts.
- Chris Granatino, a librarian at Seattle University, noted that while ChatGPT can generate content that seemingly includes legitimate citations, in most cases those citations are not real or largely incorrect.
- The reward model of ChatGPT, designed around human oversight, can be over-optimized and thus hinder performance, in an example of an optimization pathology known as Goodhart’s law.
OpenAI announces the ChatGPT Pro plan, a new premium plan for ChatGPT users to access even more features. The partnership also involves Intuit deepening its use of OpenAI’s frontier models to support a range of use cases on its platform, including powering select AI agents and improving employee productivity at Intuit. With users’ permission, these apps will be able to access their financial data and offer personalized financial insights and recommendations, as well as review credit cards, personal loans and mortgages. In August 2025, OpenAI released GPT-5, its fastest and smartest model to date, and the current language model for ChatGPT.
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In fact, many users have reported instances of GPT-5 making simple mistakes. For example, the new model doubles its context window from 128,000 tokens in GPT-4o to 256,000 tokens in GPT-5. And several authors and journalists have sued OpenAI for copyright infringement, claiming their work was scraped from the internet and used as training data without their permission. But then the value of domain experts will continue to refine that and make it better than whatever a model can produce.”
The feature is also still exclusive to ChatGPT users who have a Plus, Team, Enterprise or Education plan. Advanced voice mode becomes available on web browsers — before, it could only be accessed on mobile and desktop formats. While users cannot checkout inside ChatGPT, they are redirected to the merchant’s website when they click on the link. OpenAI announced the addition of product recommendations on ChatGPT when users implied shopping intent in their queries. ChatGPT Agent functions by using a text-based browser to find information related to the action requested by the user.
So far, users can make single-item purchases from domestic sellers on online marketplace Etsy, as well as some merchants on Shopify’s e-commerce platform. OpenAI announced that it is letting users buy goods directly in ChatGPT through a feature called Instant Checkout. The company also partnered with PayPal, one of the largest payment processing services in the world, to let users pay for their shopping directly within ChatGPT. This feature keeps group chats separate from personal conversations within ChatGPT, where adding another user to an existing chat creates a copy of the original conversation. OpenAI announced group chats as a ChatGPT feature, allowing users in select regions to collaborate with each other — and with the AI — in a shared conversation for planning, decision-making or working through ideas.
AI agents represent stage three of AGI, enhancing ChatGPT’s reasoning abilities and enabling it to complete a broader range of tasks without human assistance. But it’s OpenAI’s plan to launch AI agents in 2025 that could bring it close to its ultimate goal of achieving artificial general intelligence (AGI), where a machine can behave and perform actions the way humans can. ChatGPT is due for more upgrades in the near future, with the advanced voice mode potentially receiving a live camera feature to create even more seamless interactions.
App support
In September 2024, OpenAI introduced o1-preview and a faster, cheaper model named o1-mini. Later reports showed the bug was much more severe than initially believed, with OpenAI reporting that it had leaked users’ “first and last name, email address, payment address, the last four digits (only) of a credit card number, and credit card expiration date”. Shortly after the bug was fixed, users could not see their conversation history. One such workaround, popularized on Reddit in early 2023, involved making ChatGPT assume the persona of “DAN” (an acronym for “Do Anything Now”), instructing the chatbot that DAN answers queries that would otherwise be rejected by the content policy. Despite this, users may “jailbreak” ChatGPT with prompt engineering techniques to bypass these restrictions.
In September 2025, OpenAI added a feature called Pulse, which generates a daily analysis of a user’s chats and connected apps such as Gmail and Google Calendar. In December 2024, OpenAI launched a new feature allowing users to call ChatGPT with a telephone for up to 15 minutes per month for free. ChatGPT is frequently used for translation and summarization tasks, and can simulate interactive environments such as a Linux terminal, a multi-user chat room, or simple text-based games such vegas casino as tic-tac-toe. It is designed to generate human-like text and can carry out a wide variety of tasks.
DALL-E 3 Made Available in ChatGPT Plus and Enterprise (October
Generative Pre-trained Transformer 4 (GPT-4) is a large language model developed by OpenAI and the fourth in its series of GPT foundation models. In September 2025, following the suicide of a 16-year-old, OpenAI said it planned to add restrictions for users under 18, including the blocking of graphic sexual content and the prevention of flirtatious talk. OpenAI CEO Sam Altman said that users were unable to see the contents of the conversations. … It’s also a way to understand the “hallucinations”, or nonsensical answers to factual questions, to which large language models such as ChatGPT are all too prone. In March 2023, ChatGPT Plus users got access to third-party plugins and a browsing mode (with Internet access). Premium users were originally limited in the number of messages they could send to the new model, but OpenAI increased and eventually removed these limits.
A 2025 Sentio University survey of 499 LLM users with self-reported mental health conditions found that 96.2% use ChatGPT, with 48.7% using it specifically for mental health support or therapy-related purposes. At launch, the feature was limited to purchases on Etsy from US users with a payment method linked to their OpenAI account. It was capable of autonomously performing tasks through web browser interactions, including filling forms, placing online orders, scheduling appointments, and other browser-based tasks.
Microsoft’s new AI agents create your Word, Excel, and PowerPoint projects now
GPT-4o (“o” for “omni”) is a multilingual, multimodal generative pre-trained transformer developed by OpenAI and released in May 2024. A study presented example attacks on ChatGPT, including jailbreaks and reverse psychology. ChatGPT is programmed to reject prompts that may violate its content policy. The term “hallucination” as applied to LLMs is distinct from its meaning in psychology, and the phenomenon in chatbots is more similar to confabulation or bullshitting. In one instance, ChatGPT generated a rap in which women and scientists of color were asserted to be inferior to white male scientists. ChatGPT’s training data only covers a period up to the cut-off date, so it lacks knowledge of recent events.
OpenAI recently released a standalone video app, called Sora 2, which immediately shot to the top of the app store after debuting. Ask it to find, for example, the best humidifier available — and specify any features or a price range. Just turn on Web Search in Tools (+ next to “Ask anything” input field) to pull up-to-date information directly from the internet.
There’s still a free version of ChatGPT, but the Plus and Pro plans can do faster responses and provide access to the latest tools. We gather data from the best available sources, including vendor and retailer listings as well as other relevant and independent reviews sites. OpenAI has already gotten a glimpse of this future through its o1 model, and the results have been mixed. This paid subscription version of ChatGPT provides faster response times, access during peak times and the ability to test out new features early. Custom instructions allow users to save directions that apply to all interactions, rather than adding them to every request. The newest version of OpenAI’s image generator, DALL-E, was made available to ChatGPT Plus and Enterprise users.
It’s capable of carrying on conversations with human users and generating a wide range of text outputs including recipes, computer code, essays and personal letters. By using a large language model (LLM), which is trained on vast amounts of data from the internet, ChatGPT can answer questions, compose essays, offer advice and write code in a fluent and natural way. ChatGPT is an artificial intelligence chatbot capable of having conversations with people and generating unique, human-like text responses. In January 2023, the International Conference on Machine Learning banned any undocumented use of ChatGPT or other large language models to generate any text in submitted papers. In the 2020s, the rapid advancement of deep learning-based generative artificial intelligence models raised questions about the copyright status of AI-generated works, and about whether copyright infringement occurs when such are trained or used.
